FAQs
Cancellation until 7 days prior to the day of arrival: no cancellation fee will be applied (except for our non-refundable rate**). Cancellation within 7 days: 100 % of the total amount booked will be charged to your account.
Special conditions (groups*)
- Between 21 and 0 day(s) before arrival: 100%
- Between 28 and 21 Days before arrival: 50 %
- More than 4 weeks before arrival: 25,00 EUR
(*) groups = Every booking of 3 or more rooms
(**) our non-refundable rate is non refundable from the moment of booking. When cancelled 100 % of the total amount booked will be charged to your account.
Yes, we have 2 parking spaces available directly opposite our house. You can book these on a first come, first serve basis. The cost is 12,50/night. Just add it to your booking on our site and we will confirm if we have availability.
Yes, all our rooms have fixed airconditioning.
No, unfortunately not.
Yes, with our gift vouchers you always have and great and original gift. Please email us with your requirements (amount, text, occasion, etc).
You can always check in earlier and drop your bags off. If the room is already available, you can also go to the room.
If you wish to check out later than 11am, please arrange this in advance. Your request is subject to availability and a late check out fee of 10,00 euro per hour or part thereof will apply. Latest checkout time is 13.00h.
Yes, breakfast is always included in the price. We also offer vegan, vegetarian or gluten free options; please tell us in advance.
Vanaf het station
Allereerst zijn wij binnen 15 minuten te voet te bereiken en per taxi duurt het ongeveer 5 minuten en kost het rond de €10.
TE VOET:
Tegenover het station slaat u de Oostmeers in.
Sla na 400m rechtsaf in Zonnekemeers.
Ga na 230m verder in de Walstraat.
Sla na 84m rechtsaf in de Katelijnestraat.
Sla na 46m linksaf in de Nieuwe Gentweg.
Sla na 230m rechtsaf in de Werkhuisstraat. Wij zitten op nummer 18.
MET DE BUS (gemiddeld 18 minuten)
Bus 1 of 11 (De Lijn)
)
Stap uit: Bushalte Garenmarkt. Ga verder in de richting van de bus. Sla rechtsaf aan het einde van de weg en vervolgens is de Werkhuistraat de 1e straat links. Wij zitten op nummer 18.
Met de auto
De snelste route naar The Townhouse is via de Katelijnepoort. Zodra u de brug over bent neemt u de 2e straat rechts, de Visspaanstraat; volg deze tot het eind en de Werkhuisstraat ligt bijna in het verlengde van deze straat als u het kruispunt oversteekt.
Yes, we do. Please download our free app “The Digital concierge” and enter the code 2687.
During the weekend (Friday & Saturday) and (bank)holidays, we have a minimum stay of 2 nights.
No, we do not. We are happy to help you with your bags.